FAQFrequently Asked Questions
FAQFrequently Asked Questions
Mobile grooming is a luxury, convenience based service, that provides you and your pet with the individual attention and service you deserve. Unlike store-front grooming salons, who must rely on a high volume of dogs and groomers to meet their monetary obligations, mobile grooming is a specialized service with one-on-one service from start to finish. Because we’re not able to groom as many dogs as a salon to cover our operational costs, however, this must be reflected in our prices. In addition, Dunk’n Dogs Mobile Pet Grooming is owned and operated by a Certified Master Groomer that believes in certification and continuing education. Our decades of experience, training, and quality of our work is reflected in our price.
Dunk’n Dogs charges for their services based on a set hourly rate, and requires an hour minimum be charged per appointment. Final charges are based on the length of time it takes to complete the service rather than by breed. Several factors can affect the length of time we need at an appointment, such as, but not limited to: Coat condition, length of time between appointments, behavior, health and age.
We currently service the following areas:
- North & Northwest Raleigh
- Cary
- Morrisville
- Apex
- Holly Springs
New clients looking to schedule, or inquire about services, will first need to fill out a New Client Inquiry form. Client’s can visit our secure website to electronically fill out and submit this form.
Existing Client’s looking to reschedule their appointment can call or text (919) 995-6801, or email us at
kelly@dunkndogsmobile.com.
Absolutely! Before leaving your first appointment your groomer will discuss a recommended schedule (based on your pet’s personal grooming needs) and offer you any available openings on their schedule to join.
Unfortunately, we are unable to accommodate any clients for meet up appointments. Because of how we schedule our arrival windows a residential or business address is required to schedule an appointment.
Dunk’n Dogs Mobile Pet Grooming is a premium mobile service which works on a route system. In order to accommodate all of our wonderful clients in a timely manner, and keep their rates as low as possible, we must be very efficient in our routing and scheduling. We are unable to accept dogs groomed on an “as needed” basis due to the additional time required, and sporadic scheduling this causes.
Sorry, not at this time.
We only require you to be present during the first appointment. All existing client’s are welcome to leave a key or garage/ lockbox code for us to enter while you are at work or running errands. This convenient service has also allowed many of our clients the luxury to set up a recurring schedule with their groomer and avoid fees associated with missed appointments. Plus, it requires the least amount of effort for our clients—they leave and come home to a happy and clean pup! Additionally, we always make sure they get a little walk to go potty prior to securing them back inside your home.
No, our state of the art grooming van is 100% self contained. We bring our own filtered warm water, inverter provides electricity to entire salon, and we even have a separate 60-gallon tank to take the dirty water with us.
Unfortunately, my insurance does not cover clients in the van while services are being performed. We take pet safety very seriously and I assure you, your pet is in very good hands!
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